ftweb24 | Privacy Policy and How We Protect Your Data

Our Commitment to Security

How ftweb24 protects your privacy

Our Privacy Policy is more than words on paper — we actively protect your data at every step.

SSL encryption protection

All your data at ftweb24 is protected with 256-bit SSL encryption. No third party can access your information in any way.

Your Data Is Never Sold

Ftweb24 never sells your personal data to advertisers or third parties. Your data is used solely to improve the quality of service we provide to you.

Secure management of KYC information

Your identity verification documents (NID, passport, etc.) are stored with the highest level of security and used solely for the verification process.

You are in control

As a ftweb24 user, you can request to view, correct, or delete your data at any time.

Cookie policy transparency

Ftweb24 is fully transparent about which cookies it uses and why. You can disable non-essential cookies at any time.

Scheduled Data Deletion

Ftweb24 does not retain any personal data longer than necessary. Once legal obligations are fulfilled, data is securely deleted.

1What data we collect 2How We Collect Data 3Purpose of Data Use 4Data Sharing & Disclosure 5Cookies and tracking 6Data Retention & Deletion 7Your rights 8Privacy of Minors 9Data Security Technologies 10Policy Updates

1What data we collect

When you register or use our services at ftweb24, we collect certain necessary information. This data is used to ensure a safe and smooth gaming experience for you. A full breakdown of what we collect is provided below:

Data Type	Example	Reason for Collection
Identity Information	Name, date of birth, address	KYC verification and account creation
Contact Information	Email, phone number	Account security and support
Financial information	Payment methods, transaction history	Deposit & Withdrawal Processing
Technical Information	IP address, device information, browser	Security & Fraud Prevention
Gaming data	Betting history, game preferences	Service Improvement & Personalization

Ftweb24 never stores sensitive information such as passwords or full payment card numbers in plain text. This data is always kept encrypted.

2How We Collect Data

Ftweb24 collects your information through several methods. It is important that you are aware of each of them:

Directly Provided Information: Information you provide during registration, KYC verification, or when contacting support.
Auto Collection: Technical information is collected via cookies and log files while you use the site.
From Third Parties: Collecting necessary information from payment processors or identity verification agencies.
Transaction Records: Transaction details are automatically saved during deposits and withdrawals.

Ftweb24 only collects information that is genuinely needed to provide our services. Collecting unnecessary data goes against our policy.

3Purpose of Data Use

Ftweb24 uses the information you provide for the following purposes. Each use has a legitimate and reasonable basis:

Creating and managing your account and providing you with sign-in access.
Confirming your identity by completing the KYC verification process.
Securely processing deposits, withdrawals, and other financial transactions.
Delivering promotional offers, bonuses, and personalised services.
Identifying suspicious activity to prevent money laundering and fraud.
Providing customer service and technical support.
Meeting legal obligations and fulfilling regulatory authority requirements.
To improve site quality and enhance the user experience.

Ftweb24 never sells or rents your data to third parties for advertising purposes.

4Data Sharing & Disclosure

Ftweb24 may share data with certain trusted parties in specific circumstances. This is done on a limited basis for defined purposes:

Payment Processors: Data required for transactions with payment platforms such as bKash, Nagad, Rocket, and others.
KYC verification provider: With licensed verification agencies to confirm your identity.
Law enforcement: Data may be disclosed to authorities in the event of a court order or legal obligation.
Game provider: Third-party game providers may receive necessary gaming data.

Important: Outside of the circumstances listed above, ftweb24 does not share your data with third parties for any other reason.

5Cookies and tracking

Ftweb24 uses cookies on its website. Cookies are small data files stored in your browser that help improve site functionality.

Essential cookies: These are essential for login sessions and security and cannot be disabled.
Functional cookies: Used to remember your preferences and settings.
Analytical Cookies: To understand which sections of the site are used most.
Marketing Cookies: To show you promotional content based on your preferences.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the site.

6Data Retention & Deletion

Ftweb24 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

All data is retained for as long as the account remains active.
Financial records are generally retained for 5 years after account closure (legal obligation).
KYC documents are retained for up to 5 years after account closure.
Gaming logs and transaction history are retained for up to 7 years.
Once the retention period expires, data is permanently deleted using secure methods.

If you request account deletion, data not subject to legal retention obligations will be deleted within 30 days.

7Your rights

As a ftweb24 user, you have certain important rights over your personal data. We fully respect all of these rights:

Right to Access Your Data

You can request to see what data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Restrict Processing

You may request that processing of your data be restricted in certain circumstances.

Right to Data Portability

You can request a copy of your data in a common, portable format.

Right to object

You may object to the use of your data for specific purposes.

8Privacy of Minors

Ftweb24 services are intended for individuals aged 18 and above only. We do not knowingly collect data from anyone under the age of 18.

Age verification is mandatory at the time of registration.
If a minor's account is identified, it will be closed immediately.
Any data found to belong to a minor will be securely deleted.

A note for parents: If you suspect your child is using ftweb24, please contact our support team immediately.

9Data Security Technologies

Ftweb24 uses industry-standard technology to keep your data safe. Our security infrastructure is regularly audited and tested:

256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
Firewall & Intrusion Detection: Unauthorized access attempts are blocked automatically.
Two-Factor Authentication (2FA): An additional layer of security for your account.
Regular Security Audits: Regular audits conducted by third-party security experts.
Data Backup: Regular backups are taken across multiple secure servers.

If a data security vulnerability is detected, ftweb24 will notify affected users within 72 hours.

10Policy Updates & Contact

Ftweb24 may update this Privacy Policy from time to time. For significant changes, we will notify you by email and post a clear notice on the site.

The date of any policy update will always be shown at the top of the page.
Your consent may be requested again for significant changes.
Previous versions of the policy are available upon request.

For any questions or concerns about our Privacy Policy, please contact our support team. Our dedicated privacy team will respond to any request within 30 days.

Contact Email: [email protected]

Ftweb24 Privacy Policy — How We Keep Your Data Safe